Security
In order to protect your account on the exchange, we advise that you follow our recommendations. Use a new separate, dedicated email when you registe...
Wed, 16 Jan, 2019 at 5:15 PM
This function provides additional protection for your account. We strongly recommend that you activate two-step verification - 2FA To activate click o...
Mon, 22 Apr, 2019 at 4:40 PM
There are several possible reasons why your two-step verification code might not work. 1. Time not in sync in the Google Authenticator app Try to sync...
Wed, 16 Jan, 2019 at 6:56 PM
There are several types of login blocks in the personal account of the exchange. 1. IP Block (Error 1015) A block of your IP service to shield from a ...
Fri, 19 Apr, 2019 at 3:35 PM
In the event of losing access to your device, you will need to contact support@kuna.io so that they can disable two-step verification. The request must be...
Tue, 28 May, 2019 at 5:54 PM
In order to minimise the likelihood of your funds being hacked, follow our recommendations. The best thing to use for this are Trezor cold hardware wal...
Wed, 16 Jan, 2019 at 5:38 PM